What is the cancellation period for Dhan AI?

You may cancel your subscription or purchase within 24 hours of the transaction. After this period, cancellations and refunds are not permitted.

How can I request a refund?

To request a refund, email hello@dhanai.in with your registered email, order ID, date/time of purchase, and reason for cancellation. Refunds are only processed if the request is made within 24 hours.

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Cancellation & Refund Policy

Q: Are subscription renewals refundable?

Subscription renewals are billed automatically. You may disable auto-renewal anytime from your account dashboard. Renewal refunds also follow the 24-hour cancellation policy.

At Dhan AI, we prioritize fairness and transparency. To ensure clarity for our users, we provide a 24-hour cancellation window from the time of purchase or subscription renewal.

1. Cancellation Window

You may cancel your subscription or purchase within 24 hours of the transaction. Requests made after this period will not be eligible for cancellation or refund.

2. How to Request Cancellation

To request a cancellation, please contact our support team within the 24-hour window and provide the following details:

Your registered email address
Order ID or transaction reference number
Date and time of purchase
Reason for cancellation

You can reach us at [email protected].

3. Refund Eligibility

Within 24 hours: A full refund will be issued to your original payment method, excluding non-refundable payment gateway charges (if applicable).
After 24 hours: Refund requests will not be processed.
Discounts & Promotions: Promotional codes, credits, and special offers are non-refundable.

4. Subscription Renewals

All subscription plans renew automatically at the end of their billing cycle. You may disable auto-renewal anytime from your account dashboard. Refund requests for renewals will also follow the 24-hour cancellation policy.

5. Contact Us

For any queries related to this policy, please contact our support team at [email protected]. We’re here to help you.

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